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Why is my demo taking so long to load?
Why is my demo taking so long to load?

Find out why your SmartCue demo may be loading slowly and learn the steps to troubleshoot this issue.

Updated over a week ago

If your demo is taking a while to load, a few different factors could be causing this. Here are some things you can check to potentially resolve the issue:

  1. Check your internet connection. A slow or unstable internet connection can cause delays in loading. Try running an internet speed test to see if this is the issue.

  2. Limit the number of open browser tabs. Having many tabs open in your browser can slow down its performance. If possible, try to keep the number of open tabs to seven or less.

  3. Ensure there are no large files downloading or streaming in the background. These activities can significantly slow down your internet speed. Check if any large downloads or streams are running, and pause them if necessary.

If you've tried all of these steps and your demo is still taking a long time to load, don't worry. We're here to help! Contact us, and we'll assist in troubleshooting the issue for you.

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