What is the Viewer or Collaborator role?
What is the difference between viewer and collaborator?
How can I Undo and redo my actions in Builder?
Learn how to effortlessly undo or redo your recent changes in the SmartCue Builder.
How do I permanently delete my Organization in SmartCue?
Steps to permanently delete your SmartCue organization and the implications of this action.
How do I use the blur tool in the SmartCue Builder?
A step-by-step guide on using the blur tool in the SmartCue Builder to obscure parts of your images.
How do I utilize the zoom feature for images in the SmartCue Builder?
Learn how to zoom in or out of images using the SmartCue Builder for a detailed or broader view.
Can I remove the SmartCue Logo in the Footer?
How can users remove the SmartCue logo in the footer of the Showcase
How can I replace a Highlight in SmartCue?
Step-by-step instructions on how to replace a Highlight in SmartCue with a new image or GIF.
How to add highlights to an existing showcase?
Step-by-step guide to add new Highlights to your existing SmartCue Showcases using either the Chrome extension or uploading files directly.
How to duplicate Highlights?
Learn how to duplicate Highlights in your SmartCue demos to save time and maintain consistency.
What is an 'Outro' in SmartCue and how do I use it?
Learn about the 'Outro' feature in SmartCue, a key tool to drive user action and reinforce key messages at the end of your demo.
What is an 'Intro' and how do I use it in SmartCue?
Discover the purpose of an 'Intro' in a SmartCue demo and learn how to effectively utilize it to set the stage for your users or prospects.
How can I preview my demo or Showcase?
Learn how to preview your SmartCue demo in the Builder section, ensuring your demo appears just as you want it to your end user or buyer.
How can I share or embed my demo on a website or with someone?
Learn how to share your SmartCue demo by embedding it on your website or sharing a direct link through various platforms.
Is there a public roadmap for SmartCue?
SmartCue does not have a public roadmap yet, but you can keep track of all updates on our Intercom News page.
Can I customize the footer bar in my SmartCue demos?
Discover how to add custom text and CTAs to the footer bar in SmartCue demos. Enhance your demos with personal touches.
How can I update the title of my SmartCue showcase?
Learn how to update the title or header of your SmartCue demos.
How can I integrate SmartCue with Microsoft Teams?
Learn about the upcoming Microsoft Teams integration with SmartCue and how to get early access to this feature.
How do I integrate with Slack?
Learn about the upcoming Slack integration with SmartCue and how to get early access to this feature.
How can I integrate SmartCue with Pipedrive?
Learn about the upcoming Pipedrive integration with SmartCue and how to get early access to this feature.
How do I integrate with Zoho CRM?
Learn about the upcoming Zoho CRM integration with SmartCue and how to get early access to this feature.
How do I integrate with Salesforce?
Learn about the upcoming Salesforce integration with SmartCue and how to get early access to this feature.
How do I integrate with Google Analytics?
Learn about the upcoming Google Analytics integration with SmartCue and how to get early access to this feature.
How do I integrate with Hubspot?
Seamlessly capture leads and streamline your workflow with these simple steps!
How can I restore a deleted demo in SmartCue?
Find out how to restore a deleted demo in SmartCue within seven days of its deletion.
What happens to my demos after I delete them in SmartCue?
Understand what happens to your deleted demos in SmartCue and how you can restore them within seven days.
How can I rename a demo in SmartCue?
Learn how to easily rename your SmartCue demos with a few simple steps.
Where can I add Call-To-Actions (CTAs) in my SmartCue demos?
Discover the various locations in your SmartCue demos where you can strategically place Call-To-Actions (CTAs) to guide your prospects.
How can I cancel my SmartCue subscription?
Learn how to cancel your SmartCue subscription by contacting our support team. We ensure a smooth cancellation process.
How can I downgrade my SmartCue plan?
Understand how to downgrade your SmartCue plan by reaching out to our support team. We're here to help you find the best solution.
How can I upgrade my SmartCue plan?
Learn how to easily upgrade your SmartCue plan through our website or your account settings, and get the most out of our features.
How can I make use of the Analytics features in SmartCue?
Understand how to access & utilize the analytics features in SmartCue to gain insights into your demos' performance over various timeframes.
What types of Call-to-Actions (CTAs) can I include in my SmartCue demos?
Discover the flexibility of CTAs in SmartCue and learn how to effectively guide your viewers to their next step.
How can I add a Section/Chapter to my SmartCue demo?
Learn how to add a section or chapter, or 'Highlight Modal', to your SmartCue demo using the Builder.
What is a 'Highlight Modal' in SmartCue and how can I use it in my demo?
Understand the concept of 'Highlight Modal' in SmartCue and discover how they can enhance your demo's structure and navigation.
How can I add text and Call-to-Actions (CTAs) in the footer of my SmartCue demo?
Learn how to enhance your SmartCue demo by adding tailored text and CTAs in the footer.
How do I publish my demo?
Nice work capturing your steps. Once you’ve added the cues and narratives, simply click the big Publish button on the top right. Once published, you can then click on the share icon and embed the demo on your website or landing pages or share the ...
How can I preview the demo that I created?
You can preview your demos in a couple of different ways: a. If you’ve just created a demo and published it, on the builder page, you’ll see the 👁️ icon. Click that and a preview will open up just like it would if your client or prospect sees it b...
How can I share my demo in an email?
You can do this in a couple of different ways: a. On the app.getsmartcue.com/demos page, click on the share icon against the demo you’d like to share, copy the link and paste it in your email! b. If you are in the builder section, click on the s...
How can I embed my demo on my landing page?
Click on the share icon on the top right, copy paste the code and paste it into your CMS e.g. Wordpress, Webflow, Ghost etc or Landing Page builder e.g. Unbounce, Instapages, MutinyHQ etc.. The demo should auto-magically appear as soon as you upda...
How can I embed my demo on my website?
Click on the share icon on the top right, copy paste the code and paste it into your CMS e.g. Wordpress, Webflow, Ghost etc. The demo should auto-magically appear as soon as you update and publish your website!
How can I share my demo?
Sharing a demo is just a click away. When you’re ready with your demo, simply click the ‘Publish’ button at the top right. Then you can click on the share icon next to it. Here you will find options to embed your demo on your website or a link tha...
Can I have different colors for each step and the text box?
Yes! Simply go to the Style section of any tile, select the color of the text box, and a different color for the text inside as well if you’d like.
How to clone or duplicate a demo?
Learn how to duplicate a demo in SmartCue to save time and maintain consistency.
How to clone a step?
Simply click on the tile after which you’d like to add the step. A duplicate or clone icon will show up right under the tile. Click on it, sand that’s it. You can then add appropriate cues, reposition the hotspot etc. for the cloned step.
How to delete a step?
Simply click on the step that you’d like to delete and click on the 🗑️ icon that will show up on the tile.
How to add a step after my demo has been created?
Sometimes you need to add a step after a demo has been created. We get it! Simply click on the tile after which you’d like to add the step. A ➕ icon will show up right under the tile. Click on it, select whether you’d like to capture a screenshot ...
How to rebrand the colors of my demo?
We want to ensure that every demo you create using SmartCue is uniquely yours! Simply click the ⚙️ icon in the top right, navigate to Theme and select the color of the tiles and the font colors to match your brand.
How to reposition the text box?
You can move the text box to either the left or right of the hotspot to make it more convenient for your viewer. You can do this by going to the Styling section of any tile that you want to reposition the text box for and pick from the ‘Left’ or ‘...
How to reposition hotspots?
SmartCue is an intelligent WYSIWYG editor. Simply drag and drop the hotspot to where you think it will aid your customers the most.
How to add cues?
Once you’ve captured your steps or highlights using our Chrome extension (or uploading them from your system), you will be taken to the builder where you can add your cues and narratives, move your hotspot around, add your photo as the avatar, upd...
How to capture steps?
Download our Chrome extension, signup or sign in and then click on ‘Start Recording’. Simply click anywhere on the screen that you want to capture. SmartCue’s widget will live on the bottom left of your screen indicating when you’ve captured a scr...
How can I delete a Showcase (demo) in SmartCue?
Learn how to delete a Showcase in SmartCue by moving it to the Trash from your demos list.
What is SmartCue?
Discover what SmartCue offers and how it can benefit you.
How Can I Reposition Cues in SmartCue?
Customizing Cue Placement for Enhanced Visibility
How to Modify Viewer Title in Showcases
Customizing the Viewer Title visible to all users
How Can I Export My Showcase?
Simplify sharing by exporting your SmartCue showcase in various formats.
Can I Create Demos for Mobile Apps with SmartCue?
Show off your mobile app's cool features with SmartCue's mobile-friendly showcase!
How Can I Add SEO Settings to My Showcase?
Optimize Your Showcase for Search Engines
How Can I Earn Rewards by Referring Friends on SmartCue?
Spread the SmartCue Love and Reap Rewards 🎉