Payment and Billing
Frequently asked questions by our users regarding Billing in Plans & Pricing.
Why is my card being declined?
How do I view or download my invoices? Can I download my invoices as a PDF?
How can I change my credit card information?
How is my subscription charged?
How can I upgrade, downgrade, or cancel my SmartCue subscription?Manage your SmartCue subscription, including upgrading, downgrading, or canceling your plan, through the Billing tab in your settings.
How do I make a payment on SmartCue?Learn how to make a payment on SmartCue. We accept a variety of payment methods and offer different plans to suit your business needs.
My account access is blocked with a message 'Trial Expired'. How can I renew my subscription?Learn how to renew your SmartCue subscription once your trial period has expired and regain access to your account.
What payment methods does SmartCue accept?Discover the wide range of payment methods, including cards, wallets, & bank transfers, accepted by SmartCue through Stripe.